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Call Waiting
If someone else is trying to call you while you're already on the phone, Call Waiting will alert you with a "beep". You may then put the first person on hold while you catch your second call. Now you can keep on talking even while you wait for another important phone call.

Here's How Your Call Waiting Feature Alerts You
  • A beep tone tells you another call is waiting. Only you hear this tone.
  • Another reminder will be heard 10 seconds later if the waiting call remains unanswered.
  • The second caller hears only the normal ringing tone.
To Answer the Second Call
  • Depress the switchhook* for about one second to place your first call on hold.
  • You will automatically be connected with the second caller.
To Alternate Between Calls
  • Depress the switchhook for about one second to alternate between calls.
  • Each conversation is private and cannot be heard by the other caller.
To End Either Call
  • Simply hang up.
  • Your telephone will then ring.
  • When you answer it, you'll be connected with the other caller.
To Cancel Call Waiting
  • Dial *70, on a per call basis.

*The switchhook is that round, flat, square or otherwise-sized button that the handset pushes down when you hang up the phone. Your phone is "off the hook" when that button is up.
Call Forwarding
Now you can transfer an incoming call to another number. Call forwarding is a great feature for the business person who wants to catch after-hours business calls at home or for anyone who does not want to miss an important call.

To Forward Your Calls
  • Lift the handset and listen for the dial tone.
  • Dial *72 (on a rotary dial phone, dial 7-2 and wait four seconds)
  • Again listen for the dial tone.
  • Now, dial the number where you wish your calls forwarded. (Speed Calling codes may be used if you also have this feature.)
  • When someone answers at the forwarded number, your Call Forwarding feature is in effect.
If there is no answer, or if the line is busy, hang up and repeat the previous steps. If you do this within two minutes, you'll hear two beeps meaning your Call Forwarding feature is now working.
Once you have activated Call Forwarding, the phone will make one short ring each time a call is being forwarded. You are still able to make outgoing calls from this phone.
If you wish to change the number your calls are being transferred to, just deactivate the Call Forwarding (see below) and then follow the steps above for Call Forwarding

To Deactivate Call Forwarding
  • Lift the handset and listen for the dial tone.
  • Dial *73 (on a rotary dial phone, dial 7-3 and wait four seconds.)
  • Listen for two beeps. Call Forwarding is now deactivated and calls will ring on your phone.
3 Way Calling
Now you can turn an everyday two-way phone call into a three-way conference conversation.

To Add A Third Person To Your Call
  • First, depress the switchhook* for about one second. This will place the first call on hold.
  • Listen for the dial tone. Then dial the third person. (Speed calling codes may be used if you also have this feature.)
  • When the third person answers, you may talk privately with this person before you make the call three-way.
  • To make the call three-way, depress the switchhook for about one second to add the person on hold. Your three-way call is now under way.
If for some reason the call to the third person is not completed or you decide not to add the third person to the call depress the switchhook twice to resume your conversation with the person on hold.

To Disconnect the Third Person
  • Press the switchhook for about one second. You will now have only the original party on the line.
- or -
  • If either of the other two people hangs up, you can continue to talk to the one remaining.
To Disconnect Completely
  • Simply hang up.
* The switchhook is that round, flat, square or otherwise-sized button that the handset pushes down when you hang up the phone. Your phone is "off the hook" when that button is up.
Speed Calling
Now you can call emergency or frequently dialed numbers simply by dialing one or two digits. This speed calling capability includes long distance telephone numbers.
You have a choice of selecting either a short list of eight telephone numbers (Speed Calling 8) or a longer list of thirty telephone numbers (Speed Calling 30). If you have selected Speed Calling 8, but want to be able to speed call more numbers, just call us and let us know. We'll change your service to Speed Calling 30 quickly.

Speed Calling
To Enter or Change Your Speed Calling 8 List
  • Lift the handset and listen for the dial tone
  • Dial 7-4-# (on rotary dial phones, dial 7-4 and wait four seconds).
  • Listen for the dial tone.
  • Dial one of the 8 one-digit speed-numbers (2 - 9).
  • Then dial the number that you wish to speed call. (For long distance entries, remember to include the "1" and the area code.)
  • Press the # button (on rotary dial phones, omit this step and wait four seconds).
  • Listen for the two beeps which indicate that your speed number has been entered. Then hang up and repeat the procedure.
You may continue entering all the numbers on your list at this time or enter them one at a time later. You can keep track of your speed-numbers by making yourself a Speed Calling 8 Reference List.

To Use Your Speed Calling Feature
  • Lift the handset and listen for the dial tone.
  • Dial the appropriate one-digit speed-number (2-9)
  • Press the # button (on rotary dial phones, omit this step and wait four seconds).
  • Your call will now be automatically dialed.
Speed Calling 30
To Enter or Change Your Speed Calling 30 List
  • Lift the handset and listen for the dial tone
  • Dial 7-5-# (on rotary dial phones, dial 7-5 and wait four seconds).
  • Listen for the dial tone.
  • Dial one of the 30 two-digit speed-numbers (2-9).
  • Then dial the number that you wish to speed call. (For long distance entries, remember to include the "1" and the area code.)
  • Press the # button (on rotary dial phones, omit this step and wait four seconds).
  • Listen for the two beeps which indicate that your speed number has been entered. Then hang up and repeat the procedure.
You may continue entering all the numbers on your list at this time or enter them one at a time later. You can keep track of your speed-numbers by making yourself a Speed Calling 30 Reference List.

To Use Your Speed Calling Feature
  • Lift the handset and listen for the dial tone.
  • Dial the appropriate two-digit speed-number (2-9)
  • Press the # button (on rotary dial phones, omit this step and wait four seconds).
  • Your call will now be automatically dialed.
Visual Call Waiting
All calls are signaled by a short beep. After one or two signals, the name and number of the caller will be displayed. To answer the waiting call, briefly press the Link or Flash button. To return to the original call or to alternate between callers, briefly press the Link or Flash button. To end the first call before answering the second, hang –up. The phone will ring with the second call.